Nursing team perception in the accompanying of the work process in the Family Health program

Leticia Silveira Cardoso, Marta Regina Cezar-Vaz, Valdecir Zavarese da Costa, Jorgana Fernanda de Souza Soares, Mara Regina Santos da Silva

Abstract


Objective. To describe the nursing team perceptions regarding the importance, actions and purposes of ac­companying the work process in the Family Health program (FH). Methodology. Descriptive study, where 185 people from nursing teams that work in 12 cities that have FH units subscribed to the Third Regional Health Coordination of Rio Grande do sul, Brazil, participated. Semi-structured interviews were recorded; collected data was analyzed using the NVivo 7.0 software. Results. Research actions of the health necessities are highlighted. Attendance, management, and healing procedures have workflow regulations. The purpose of accompanying is the creation of links between sick people and health communitarian agents, which facilitate reaching the goals of the family health strategy and also allow work organization in the units. Conclusion. Accompanying for the nursing personnel who work in the FH is a continuous process that should be suppor­ted by the community.

 Key words: family health program; user embracement; interpersonal relations; nursing research.


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